Executive Overview
SCOTI—Supply Chain Optimization, Traceability & Integration is CSCS’s unified, Agentic AI-powered supply chain platform designed to solve the fragmentation and inefficiencies that slow down the supply chain operations. Built for organizations running a patchwork of ERP, WMS, OMS, TMS, and integration tools, SCOTI modernizes operations without requiring a rip-and-replace transformation. By combining a strong integration fabric with embedded Generative AI and Agentic AI, the platform converts disconnected workflows into an intelligent, end-to-end execution layer. The result is faster planning, lower operational costs, and more predictable delivery performance, with many organizations achieving ROI in under nine months.
Platform Overview
SCOTI brings all core supply chain functions under one umbrella, creating a single, connected ecosystem from planning to proof of delivery. The Transportation Management module optimizes planning, routing, carrier selection, dispatch, and tracking using real-time data and AI-driven algorithms. Warehouse operations stay synchronized with inbound and outbound schedules through task-driven workflows, improved inventory visibility, and tighter labor coordination. Meanwhile, the platform’s Integration layer eliminates data silos by connecting more than 1,000 prebuilt systems from ERPs and marketplaces to logistics partners through an event-driven architecture that enables real-time orchestration.
On the planning side, SCOTI’s Demand Planning engine integrates sales trends, inventory positions, and market signals to produce accurate forecasts and proactive replenishment recommendations. The IoT visibility module extends intelligence into the physical world through hardware-agnostic connectivity with telematics, reefers, and environmental sensors, offering live temperature, humidity, shock, and location data across products, pallets, trailers, and fleets. Together, these modules give teams a continuous, accurate, and shared picture of operations.
SCOTI Agentic AI
SCOTI’s defining capability is its Agentic AI system—a sophisticated multi-agent architecture that serves as an autonomous orchestrator across the entire supply chain. It doesn’t just assist but also actively coordinates a fleet of specialized, advanced co-pilots across the entire supply chain.
SCOTI eliminates the friction of traditional enterprise software. Instead of navigating rigid screens or manually running queries, users can speak to SCOTI in natural language (“Create shipments for all LTL orders next week”). The system interprets the user’s intent, extracts the necessary structured parameters, and instantaneously activates the appropriate agents for planning, optimization, exception management, or execution.
Crucially, all agent actions are grounded by SCOTI in live operational data via Retrieval-Augmented Generation (RAG). This ensures decision accuracy, maintains contextual relevance and eliminates the risk of hallucinated outputs, providing a trusted foundation for autonomous action.
The platform’s AI agents specialize in high-impact workflows that operate beyond rules or scripts:
Planning agents consolidate complex orders and create optimal shipments;
Analytical agents interpret large datasets to provide real-time visibility, proactively identifying anomalies and highlighting hidden trends in the data;
Dispatch agents recommend and execute optimal driver and equipment assignments for bulk loads; and
Integration agents monitor, detect and resolve cross-system and data flow errors.
These agents collaborate, share context, and continuously learn from historical decisions, disruptions, forming the foundation of a self-adjusting supply chain, self-healing supply chain.
Additionally the agents operate as high-level digital coworkers. They generate highly optimized executable plans and actions for user review, but the final ‘go’ or execution confirmation always remains in the hands of the user, maintaining a critical ‘Human-in-the-loop’ control for high impact decisions
Where Generative AI provides the “what happened” and “what it means,” Agentic AI delivers the “what to do next.” This combination reduces the time-to-decision from days to minutes and fundamentally shifts organizations from a reactive response to proactive and predictive operations.
Where Agentic AI creates the most value:
Automated planning and consolidation: Automating the fetching and synthesizing complex, multi-criteria orders into a flexible, optimal, and execution-ready plan, delivering significant savings in capacity, utilization, and carbon footprint.
Real-time Adaptive Routing decisions: Dynamically adjusting routes based on live traffic, weather, and capacity constraints.
Exception Management: Autonomous detection and remediation of errors and disruptions across the network.
Real-time Driver and Equipment Optimization: Instantly identifies the highest-impact, most compliant combination of drivers and equipment for specific loads. This process, which traditionally required hours of manual matching and data input, is now executed autonomously and in real-time by the dispatch agents.
Actionable Intelligence: Generating Summaries and insights across structured and unstructured data sources to drive continuous operational improvement.
Business Value
SCOTI delivers measurable operational, financial, and strategic impact. Operationally, the platform increases agility by connecting previously isolated systems and teams, enabling real-time coordination across warehousing, transportation, planning, and integration. More work is automated, fewer exceptions require manual intervention, and organizations gain the visibility required to act quickly and confidently during disruptions.
Financially, AI-driven optimization and reduced manual effort lower freight spend, labor costs, and inventory carrying costs. With unified data and automated workflows, companies eliminate redundant processes, reduce recurrent errors, and minimize penalties such as detention, demurrage, and stockouts. Strategically, SCOTI helps organizations build resilience by enabling continuous monitoring, adaptive learning, and autonomous decision cycles that keep operations running smoothly even when conditions change.
Examples of core outcomes:
Higher OTIF delivery performance
Lower cost-to-serve across transportation and warehouse operations
Faster resolution of integration failures and disruptions
Increased throughput and reduced labor overhead
More stable inventory positions with fewer shortages and overstocks
Conclusion
SCOTI represents a new class of supply chain platform-one that merges strong integration capabilities with true operational intelligence. By unifying transportation, warehousing, integration, IoT, and planning within an AI-driven decision layer, SCOTI empowers organizations to shift from manual coordination to intelligent orchestration. The platform is built for companies navigating complexity, growth, and system fragmentation, offering a scalable path toward automation, resilience, and continuous improvement without disrupting existing infrastructure.
In a landscape where supply chains must adapt instantly, SCOTI delivers the clarity, speed, and autonomy required to stay ahead. Companies that adopt SCOTI gain not just a modern platform, but a long-term operating foundation that makes their supply chain smarter, faster, and more resilient with each day of use.
