Container Tracking International Flow

A freight forwarder was constantly receiving calls from the store managers about late container arrivals. The problem wasn’t just delays. It was the lack of visibility from port of origin to final DC. By the time they learned of a delay, it was too late to adjust store replenishment or promotions. CSCS deployed an international container visibility solution integrating carrier EDI feeds, IoT sensors, and terminal updates directly into the customer’s ERP and planning systems. Now, if a container is delayed, the system automatically updates expected arrival dates, triggers reallocation of available inventory, and alerts the merchandising team. The impact was huge, and the improved visibility helped avoid 18% in seasonal markdown costs, protecting millions in revenue and ensuring products hit stores at peak demand, and the merchandising team now plans promotions with confidence. This win led to a multi-year contract to roll out the same visibility solution across their entire import network.